Knowing which information is used and keeping control of access.
A customer document, a quote and information about an employee do not carry the same stakes. We examine the data needed for each use before choosing a solution.
You need to be able to understand where this information is processed, who can access it and the terms offered by providers.
Defining the data actually needed
We identify the useful documents, the information to exclude and the access needed by the people who will use the solution. Where possible and relevant, we reduce the data transmitted or work on material prepared for the test.
Comparing providers’ concrete guarantees
We examine the stated processing and storage locations, retention terms, any use of data to train models and the options for managing access.
Hosting in Switzerland is one of the options to consider depending on your constraints. The choice rests on the guarantees of the chosen offer and how well it fits your use. Points requiring specific approval are identified before the decision.
Organising approvals and access rights
The information a person can access must match their responsibilities. We define the checks needed before a result is used or a document is sent, as well as what to do when an answer is uncertain.
An assistant connected to your documents should be able to indicate the sources used. This helps to check an answer; it does not replace the checks appropriate to its use.
Planning for continuity and exit
Accounts, access, documentation and follow-up arrangements are part of the scoping. We also examine the options for retrieving data and the consequences of changing provider or discontinuing the solution.
Questions about data
Is our information used to train the models?
That depends on the provider, the offer and the settings chosen. This point is checked and explained before implementation.
Can an assistant be limited to our internal documents?
An assistant can be configured to search within a defined set of documents. How it works, its access and its limits must be tested to check that they match the intended use.
Do we need to copy all our documents into a new tool?
We first examine the useful data and the options for connecting to your systems. The volume to transfer and the information to exclude depend on the need and the solution chosen.